Refund & Return Policy
At Khaasiyat, we are committed to providing our customers with high-quality food products and exceptional service. Due to the nature of our business and for the safety and hygiene of our customers, we do not accept returns on food items. However, we are dedicated to ensuring your satisfaction with our products and will address any concerns or issues you may encounter.
1. Quality Assurance
We take great care in sourcing the finest ingredients and crafting our food products with the utmost attention to quality and freshness. If you believe that you have received a product that does not meet our high standards or if there is a problem with your order, please contact us immediately.
2. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please reach out to us as soon as possible. We will work swiftly to investigate the issue and provide a resolution, which may include a replacement or refund, depending on the circumstances.
3. Incorrect Orders
If you receive an incorrect item in your order, please notify us promptly. We will rectify the mistake by sending you the correct item or providing a refund for the item that was not received as ordered.
4. Contact Us
If you have any questions, concerns, or feedback regarding your order or our products, our customer service team is here to assist you. Please don't hesitate to reach out to us via email or phone, and we will do our best to address your inquiry in a timely manner.
Contact Information:
- Email: jmmjfoods@gmail.com
Policy Update
Khaasiyat reserves the right to update or modify this return and refund policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.
By placing an order with Khaasiyat, you agree to adhere to the terms and conditions outlined in this return and refund policy.
Thank you for choosing Khaasiyat for your food product needs. We appreciate your trust in our brand and are committed to providing you with an exceptional culinary experience.